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We work with multiple AVAYA business Partners. How can we help you?
1512 Wantagh Avenue
Wantagh, New York 11793
KaloTek manages all aspects of the implementation process, including design, procurement, project management, testing, training and documentation. Our time-tested strategy produces sound and sustainable Converged solutions for every facet of your business operations, right down to the smallest detail.
Our team of professionals are held to high standards. In accordance with our many years of experience, we have developed a methodology that has produced consistent results across the board.
Our case-specific technology audit and data gathering provides us with a detailed and comprehensive picture of an existing environment. We will work together with your clients to completely understand their current needs and challenges.
Our goal is to make state-of-the-art technology work for your clients' environment.
Research and analysis is summarized in a proposal for individually designed solutions that suit a business. Our report will recommend a course of action with clearly defined objectives, and a detailed plan. Upon customer approval we will begin the implementation process.
During the implementation process, all staging of servers, and applications, are performed at our lab. Once the system is fully implemented it is burned in and tested for optimum performance, producing the best possible results.
Installing and testing a new systems can cause nightmares for even the most seasoned professional. Our system experts will install your system in a timely and professional manner. Once the system has been installed, it will be evaluated by the customer for optimal performance. Once approved, we will proceed for the cut over.
End user training is an important factor of a new system deployment. Our customized hands on classess, will be administered in groups based on the specific features administered during system implementation. This will ensure that the first day of business will be a less stressful one. Customized end user guides tailored to your needs will be provided for future reference.
System cut over will take effect once the customer has reviewed and is satisfied with the final programming. A typical cut over takes place during after hours or weekend depending on the magnitude of the system.
We will be on-site for the first day of business to ensure that all users are comfortable.